Shipping & Returns
Free standard shipping is included for orders $200 or more.
US Domestic standard shipping is a flat rate with returns free of charge.
Shipping to Alaska has a specified rate. Alaska does not apply to Free Shipping Promotions.
Orders to the state of Alaska take additional transit time. Expect up to 14 delivery days.
We do offer an Expedited Shipping. It is a flat rate and is an estimated two-to-three-day shipping time frame. It is not overnight.
NorSari does not offer Next Day delivery
NorSari & SunSari are shipped by our friends at Amazon and WTB Logistics. As a result we are not able to accommodate specific shipping instructions such as selecting a particular carrier.
Please contact Customer Service at email@example.com if you have a question about shipping or do not see a rate in your check out.
Our return policy is 30 days from receipt of your purchase. Please make sure your item is unused and in new condition.
SALE ITEMS AND PROMOTIONAL PRICED ITEMS ARE FINAL AND NONREFUNDABLE (except in the case of product defects)
NorSari will provide a pre-paid return label through NorSari customer service. You may be responsible for paying for your own shipping costs for returning your item without a provided label. Expedited shipping costs are non-refundable.
Please email us at firstname.lastname@example.org to request a return label and then send to:
WTB Logistics C/O NorSari
32 Henry St., Building 17A
Bethel , CT 06801
Your Refund or Exchange.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and your refund credit will be processed. A credit will automatically be applied to your credit card or original method of payment.
NorSari is not able to exchange products through NorSari customer service. Your return and re-order, should you choose, will be separate transactions.