Shipping 

Free standard shipping is included for orders $250 or more.

US Domestic standard shipping is a flat rate and averages 4 to 5 business days.

Shipping to Alaska is not standard shipping and has a specified rate. Alaska does not apply to Free Shipping Promotions.

Orders to the state of Alaska take additional transit time. Expect at least 14 delivery days.

We do offer an Expedited Shipping. It is a flat rate and is an estimated two-to-three-day shipping time frame. It is not overnight.

NorSari does not offer Next Day delivery

NorSari & SunSari are shipped by our friends at Amazon and WTB Logistics. As a result we are not able to accommodate specific shipping instructions such as selecting a particular carrier. 

Please contact Customer Service at contact@norsari.com if you have a question about shipping or do not see a rate in your check out.

Returns 

Our return policy is 30 days from receipt of your purchase. Please make sure your item is unused and in new condition or you may be subject to a refurbishing fee. 

SALE ITEMS AND PROMOTIONAL PRICED ITEMS ARE FINAL AND NON-REFUNDABLE AND NON-EXCHANGABLE (except in the case of product defects)

NorSari will provide a pre-paid return label through NorSari customer service. You may be responsible for paying for your own shipping costs for returning your item without a provided label.  Shipping costs are non-refundable.

Please email us at contact@norsari.com to request a return label and then send to:

WTB Logistics C/O NorSari
32 Henry St., Building 17A
Bethel , CT 06801

 

Your Refund or Exchange.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and your refund credit will be processed. A credit will automatically be applied to your credit card or original method of payment.

NorSari is not able to exchange products through NorSari customer service. Your return and re-order, should you choose, will be separate transactions.